Return & Refund Policy – Press-On Nail Sets
We want you to love your press-on nails, but due to the nature of beauty and hygiene products, please review our policy carefully before making a purchase.
1. Eligibility for Returns
- Returns are only accepted if the product is damaged, defective, or incorrect at the time of delivery.
- To be eligible, you must contact customer support within 48 hours of receiving your order.
- The item must be unused, unworn, and in its original packaging.
2. Non-Returnable Items
For hygiene and safety reasons, the following items are not eligible for return or exchange:
- Opened or used press-on nail sets
- Items with removed protective seals
- Products damaged due to misuse or improper handling
3. Return Request Process
To initiate a return:
- Email: nagpaldeepanshu616@gmail.com
- Include:
- Order number
- Clear photos/videos of the issue
- Description of the problem
Requests without proper proof may not be approved.
4. Refund Policy
- Once your request is reviewed and approved, a refund will be processed.
- Refunds are issued to the original payment method within 5–7 business days.
- In certain cases, a replacement product may be offered instead of a refund.
5. Cancellation Policy
- Orders can only be canceled within 12 hours of placing the order.
- Once shipped, orders cannot be canceled.
6. Shipping Charges
- Shipping charges are non-refundable.
- If a return is approved, return shipping instructions will be provided.
7. Important Notes
- Slight variations in color or design due to lighting or screen differences are not considered defects.
- Please ensure correct sizing before placing your order, as size-related issues are not eligible for returns.
For any concerns or assistance, feel free to contact customer support at nagpaldeepanshu616@gmail.com.